Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shoptheturquoisemoon@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Due to our boutique only offering limited quantities of sizes, we cannot guarantee that the item you are returning will be in stock for you to buy again! Sorry for the inconvenience!

Returns are only eligible for shop credit! No cash refunds will be given!

You can always contact us for any return question at shoptheturquoisemoon@gmail.com.